Terms & Conditions - AlpinBox.eu

Last updated: 29 September 2025

1) Company Information & Acceptance of Terms

This website is owned and operated by S.C. ALPIN BOX S.R.L. (“AlpinBox”, “we”, “us”, “our”).

Registered office: Str. Tudor Vladimirescu, Nr. 50, Cristian, Brașov, Romania, 507055
Trade Register (Reg. Com.): J8/2307/05.07.2019
VAT (CUI): RO41358554
Contact: hi@alpinbox.eu
Website: https://www.alpinbox.eu/

By accessing or using AlpinBox.eu (the “Website”), you agree to these Terms & Conditions (the “Terms”). If you do not agree, please stop using the Website.

Note: Our services are primarily B2B. Specific deliverables, timelines, and fees are governed by the individual service contract signed with each client. If the Website conflicts with a signed contract, the contract prevails.

2) Definitions

User/You: any person or entity accessing or using the Website.
Services: web development, outsourcing, software development, integrations, consulting, and related digital solutions delivered by AlpinBox.
Client: a company or individual engaging AlpinBox via a separate, signed agreement.

3) Permitted Use & Acceptable Use Policy

You may use the Website for lawful, informative purposes only. You agree not to:

violate any applicable laws;
attempt unauthorized access to our systems or data;
copy, scrape, spider, harvest, or reverse-engineer Website content or functionality;
introduce malware or interfere with the Website’s operation;
use automated means to collect data without our written permission;
misrepresent your identity or affiliation.

We may suspend or restrict access if we reasonably suspect misuse or a security risk.

4) Intellectual Property

All content on the Website (text, design, graphics, code, trademarks, logos) is owned by S.C. ALPIN BOX S.R.L. or our licensors and protected by intellectual property laws. Except where allowed by law or with our prior written consent, you must not reproduce, distribute, adapt, or create derivative works from Website content.

5) Services, Proposals & Contracts

Informational Only. Website descriptions, case studies, and prices (if any) are illustrative, not binding offers.
Statement of Work. Scope, deliverables, acceptance criteria, fees, milestones, and timelines are set in a Mutual Agreement/Statement of Work/Service Contract.
Change Requests. Any change to scope is subject to written approval and may affect cost and schedule.
Third-Party Dependencies. Licenses, usage limits, and outages of third-party platforms/APIs/hosting may affect delivery.

6) Fees, Invoicing & Payment

Invoice Currency. All payments must be made in the exact currency stated on the invoice.
No RON Settlements. Payments are not accepted in RON unless the invoice is expressly issued in RON.
Due Dates & Late Fees. Payments are due as stated in the contract. Late payments may incur interest/late fees permitted by law and may pause work.
Taxes. Prices are exclusive of VAT and applicable taxes, which are charged as required.
Refunds. No refunds apply to work already performed and accepted under milestone-based delivery, unless otherwise agreed in writing.

7) Client Responsibilities

provide timely access to necessary information, systems, and stakeholders;
appoint a competent point of contact for decisions/approvals;
obtain lawful rights to any materials supplied (content, data, assets);
comply with applicable laws (data protection, IP, consumer, marketing, etc.).

Delays in Client inputs may extend timelines and/or result in additional costs.

8) Subcontractors & White-Label Work

We may use vetted subcontractors or partners under confidentiality and data protection obligations. We remain responsible for the overall quality of our Services. Where requested, we can operate on a white-label basis for agencies.

9) Confidentiality

Each party may access the other’s non-public information. Both parties will use confidential information solely to perform the Services, protect it with reasonable care, and not disclose it except to necessary personnel under similar obligations or as required by law/court order (with notice where lawful).

10) Portfolio & Publicity

Unless expressly restricted in the contract, AlpinBox may reference the project, Client name/logo, and non-confidential deliverables in our portfolio and capabilities materials. We will remove or delay such references upon reasonable written request if confidentiality is required.

11) Warranties & Disclaimers

We warrant that we will perform Services with reasonable skill and care consistent with industry standards.
Except for the foregoing and what is expressly stated in a signed contract, the Website and content are provided “as is”, without warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted/error-free operation.

12) Limitation of Liability

To the maximum extent permitted by law, AlpinBox is not liable for indirect, special, incidental, punitive, exemplary, or consequential damages (including lost profits, business interruption, data loss). Our aggregate liability for claims arising from or related to the Website or these Terms shall not exceed the greater of €200 or the total fees paid by you to AlpinBox in the 12 months preceding the event giving rise to the claim. Nothing limits liability for fraud, willful misconduct, or death/personal injury caused by negligence where such limitation is unlawful.

13) Security

We implement appropriate technical and organizational measures to protect the Website and our systems. However, no system is perfectly secure; you use the Website at your own risk. Please notify us promptly of any suspected security issues.

15) Cookies & Analytics

We use cookies and similar technologies for essential functionality, performance, and analytics. Where required, we obtain consent via a cookie banner. For details, see our Privacy Policy and Cookie details.

16) Third-Party Links & Tools

The Website may link to third-party websites or embed third-party tools. We are not responsible for their content, policies, or practices. Use is at your own risk and subject to their terms.

17) Force Majeure

Neither party is liable for failure or delay caused by events beyond reasonable control (e.g., internet/hosting outages, cyberattacks, third-party platform downtime, natural disasters, war, governmental actions, strikes).

18) Electronic Communications

By contacting us or using the Website, you consent to receive necessary electronic communications (e.g., responses, notices) relevant to the Services or your inquiry. Marketing communications are sent only in accordance with applicable law (opt-out anytime).

19) Governing Law & Jurisdiction

These Terms and any non-contractual obligations are governed by the laws of Romania. The competent courts of Brașov, Romania shall have exclusive jurisdiction, without prejudice to mandatory consumer rights where applicable.

20) Changes to These Terms

We may update these Terms from time to time. The latest version will be posted on this page with an updated “Last updated” date. If you continue using the Website after changes take effect, you accept the revised Terms.

21) Term & Termination (Website Use)

Your right to use the Website continues while you comply with these Terms. We may suspend or terminate access at any time to protect the Website, our business, or other users. Upon termination, your right to use the Website ceases immediately.

22) Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights/obligations in connection with a reorganization, merger, or sale of assets.

23) Severability & No Waiver

If any provision is held invalid or unenforceable, the remainder remains in full force. Our failure to enforce any right is not a waiver of that right.

24) Contact

Questions about these Terms, privacy, or your data rights:

Email: hi@alpinbox.eu
Address: S.C. ALPIN BOX S.R.L., Str. Tudor Vladimirescu, Nr. 50, Cristian, Brașov, Romania, 507055