Privacy Policy - AlpinBox.eu

Last updated: 29 September 2025

1) Who We Are

S.C. ALPIN BOX S.R.L. (“AlpinBox”, “we”, “us”, “our”) operates the website https://www.alpinbox.eu/.

  • Controller: S.C. ALPIN BOX S.R.L.
  • Registered office: Str. Tudor Vladimirescu, Nr. 50, Cristian, Brașov, Romania, 507055
  • Reg. Com.: J8/2307/05.07.2019
  • VAT (CUI): RO41358554
  • Contact: hi@alpinbox.eu

2) Scope

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our Website, contact us, or engage our services, in accordance with the EU General Data Protection Regulation (GDPR) and applicable Romanian/EU law.

3) Personal Data We Collect

  • Contact & Identity Data: name, email, phone, company, job title, and any information you submit via forms or email.
  • Business & Project Data: project requirements, specifications, files you provide.
  • Technical & Usage Data: IP address, device/browser type, pages visited, time on page, referral URLs, cookies and similar technologies.
  • Communication Data: records of correspondence, support requests, and meeting notes.

5) Sharing Your Data

We do not sell your personal data. We may share data with:

  • Service providers / processors (hosting, email, analytics, CRM, project tools, payment, security) under data processing agreements.
  • Professional advisors (legal, accounting) under confidentiality duties.
  • Authorities where required by law or to protect rights, safety, and security.

6) International Transfers

Where personal data is transferred outside the EEA/UK, we implement appropriate safeguards such as Standard Contractual Clauses or equivalent lawful mechanisms.

7) Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, including legal, accounting, or reporting requirements. Typical retention examples:

  • Client/project records: contract term + applicable statutory periods;
  • Inquiry emails: up to 24 months after last contact unless a business relationship is formed;
  • Analytics/cookie data: per tool/vendor defaults and cookie lifetimes (see Cookies section).

8) Data Security

We apply technical and organizational measures (access controls, encryption in transit, least-privilege access, backups) to protect personal data. No method is 100% secure; please notify us of any suspected incident.

9) Your Rights (GDPR)

Subject to conditions and exemptions under GDPR, you may have the right to:

  • access your personal data;
  • rectify inaccurate or incomplete data;
  • erase data (“right to be forgotten”);
  • restrict processing;
  • data portability;
  • object to processing based on legitimate interests;
  • withdraw consent where processing relies on consent.

To exercise rights, contact hi@alpinbox.eu. You may also lodge a complaint with a supervisory authority.

10) Cookies & Similar Technologies

We use cookies (and similar technologies) to:

  • Essential: enable core site features, security, and preferences;
  • Performance & Analytics: measure traffic and usage to improve the Website;
  • Marketing: where implemented, measure campaign performance and retargeting (only in compliance with applicable law).

On first visit, you may see a cookie banner to manage preferences. You can also control cookies via your browser settings. Blocking some cookies may impact site functionality.

See also our Terms & Conditions.

11) Children’s Data

Our Website and Services are intended for business users. We do not knowingly collect personal data from children.

13) Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the “Last updated” date.

14) Contact

For privacy questions or requests, contact:

  • Email: hi@alpinbox.eu
  • Address: S.C. ALPIN BOX S.R.L., Str. Tudor Vladimirescu, Nr. 50, Cristian, Brașov, Romania, 507055